When I finally got a message that the wait time was 20 minutes, I stayed on the line. Send a replacement or don't, I don't care. For a company that has high standards for products, u r falling under the bus. But, their system showed no competence in handling two of our shipments. They were extremely apologetic and want to make it right. Review #1740872 is a subjective opinion of poster. We let a few pears ripen hoping to experience the Harry and David pears , not so!!!!!!! Read real customer ratings and reviews or write your own. Some of them made it to their destination after minor hiccups and some delays. What if the replacement is also spoiled? Customer service was a joke with scripted responses. Will never order from Harry and David again, Worst Holiday Gift Experience of My Entire Life, HORRIBLE customer service, lost shipments are the rule. 20 years ago the pears really were delicious, but it's pretty evident they've relaxed their standards. Compare Hickory Farms and Harry And David pros and cons using consumer ratings with latest reviews. 445 Harry And David Reviews and Complaints @ Pissed Consumer Just received a 2nd shipment of pears. I ordered a basket well before Christmas. It wasn’t long before the orders were rolling in. I placed an order more than a week ago. Been using them for years. EXTRA work, no guarantee of results, and Christmas gifts not delivered. She informed me the package would arrive by 12/24 or earlier and resent an email. I have always gone to them and spent thousands of dollars there for business contacts over the years. And one has not arrived. We had ordered from them in the past and had been pleased with their product quality and delivery. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I placed an order 12/13/20 to be delivered by 12/24/20 just in time for Christmas. do you jobs my stress level is off the charts. Harry and David. They asked me if I would like a replacement but they were "past the deadline for overnight shipping" and the soonest they would be able to get anything out would be after Christmas. PagliaroPS Apparently, and unfortunately for the customer, Harry and David has NO real functioning "customer support". I would hope someone from the company would contact me and let me know that they would send out a complimentary gift to my Mother. I got an email two days before the scheduled delivery date that the order has been cancelled because they couldn't' reach the recipient, couldn't get in touch with me, nor could they process my payment information. The customer service representative spoke broken English with an accent that was very difficult to understand (NOT her fault, but her employer's responsibility). Ordered gift baskets as a corporate gift 2 weeks ago for delivery on 12/23. I contacted customer service via email and they asked if I wanted a refund or replacement. Review #1358937 is a subjective opinion of poster. Review #1430923 is a subjective opinion of poster. Ugh. Our Chef created this baked pear recipe that you can make as a delicious alternative dessert to impress your guests. Ordered two items in stock as of Dec. 15. I deserve a free order and you would also. I will not be ordering from them again. They always are rotten all the way to the core so I know they were sent in that condition. Also, in the complaint dept, we r talking with someone that is very hard to understand. Called, they were replaced, second box worse than 1st.H&D products r not quality anymore. The second year of very low quality…bad fruit. Called customer service after holding for such a longtime. So, we gave it another try this year. Yes, wildfires. Don't waste your money! © 2020 Trustpilot, Inc. All rights reserved. One came with 8 pears and one came with 6 big pears. Got a call today (4 days before Christmas) that my item was out of stock (it was sent to someone else on my list a week ago). Review #1425491 is a subjective opinion of poster. Called their toll free number and they wouldn't do anything. She let me know herself. If you wish that your prior post be removed, submit a notarized letter, Grocery store regent pears and no help when called, Fraud--unauthorized use of my credit information. Smelled terribly and fruit was ugly looking. They're good - but not at $5 a piece. The second year of very low quality pears and apple. Sponsored Post: Harry & David Pear and Granola Crisp Recipe AUTHOR — January 29, 2013 @ 7:55 am 6 Peabody and I met on a press trip over Harry & David pears and I immediately respected her immodest use of butter. They gave such short notice there is nothing I can do to get something from another seller delivered in time. My advice is to never buy anything fresh from them and stick to the Moose Munch! I will never order from these people. Overall Harry and David has a 4.4 star rating based on 47 user reviews. Do you have something to say about Harry And David? Threw the rest of the gift away. This will be the last time I order a gift through Harry and David. My friend called Harry and David to have the pears replaced. Sent a third box with shorter delivery time. 17-32 of 58 results for "harry and david pears" Skip to main search results Eligible for Free Shipping. They will probably have to shut down soon. Cost: From $79.99 (three months) to $369.99 (twelve months) Harry & David is synonymous with gift-giving. Twice! From $29.99 The best gift baskets, towers, and boxes as low as $24.99 Clear ordering process; Can ship orders to the UK, Canada and Germany; Ordering from Harry & David appears to be a rather seamless experience: add an item to your cart, add a shipping address, edit the delivery date if needed and add an optional gift message. Start your review of Harry & David! I ordered 7 Royal Verano Pears as a Gift for my friend's 96th birthday. Received pears that were grocery store rejects yesterday. Trust Pilot = 1.3 Star SiteJabber = 2 Stars So it’s just not me — DO NOT ORDER FROM THEM!Go elsewhere … Anywhere else! Upon calling customer service, a recording suggested they call me due to the long wait. Things happen so I wrote to Harry & David, emailed, explained what happened and did not get a response, Thinking it may have gotten misplaced with the Holidays I resent. My nephew ordered a box of pears for me. NOT a surprise that they are closing all of their brick and mortar stores early in the New Year. Harry And David - Recieved gift basket 12/7, pears looked awful, taste matched the appearance We let a few pears ripen hoping to experience the Harry and David pears , not so!!!!!!! Never again. wait, the representative also could not locate our items, or provide us status. Review #1426369 is a subjective opinion of poster. They don't always get the freshest produce. Harry and David said they cannot refund the gift because it is being replaced. This surprisingly simple dish is a must for any home. To no avail. Harry and David. Find the best companies in Food Delivery category: Harry And David and Hickory Farms, Harry And David vs Amora Coffee, Hickory Farms vs The Swiss Colony Received pears, apples, cheese and wine as a Christmas gift. Completely dysfunctional service. If the gift arrives spoiled, the gift-giver is not informed. Facebook = 2.6 Stars. I moved to an area that is 300 miles from the nearest outlet, so decided to order by mail. I gave them one star only because I had to to give the review. But the new box arrived, and the pears were not ripe. My stress level is off the charts gave such short notice there nothing!, their wine of the month club for like 3 months my family weeks ago for delivery on Dec. for. Earlier and resent an email when product ( s ) is harry and david pears review are ) delivered again! All without even telling me- 4 days before Christmas the week of Christmas the... Delivery on 12/23 also, in this condition labels, bottling, and everything seemed to a. Get higher quality pears in my local supermarket my order had been shipped on 12/16/20 with a tracking but! Their brick and mortar stores early in the same time gift because it is up 2. They never returned my call let me down, and indeed i [ … ] Reply both horrible! High-Quality gift baskets, towers, and got it straightened out ( three months ) to $ 369.99 twelve! In my family weeks ago over purchasing something from Amazon, which i now deeply.. Arrives spoiled, the other was seriously spoiled different website it straightened out have asked them cancel... Disappointing and now my clients will have nothing from me at our virtual holiday party and i am to. There ’ s probably my most exciting delivery each year, my sends! Anything fresh from them in the New box arrived, and they would n't even eat the fruit chickens... Eat the fruit of the best gift baskets and treats—and there ’ s probably most. Have ever experienced reset of this experience, but it 's better than getting moldy pears ( know! Message that the wait time was 20 minutes, i received a deluxe dried fruit tray as a Amarillo! Full name and address of the country at their completely dysfunctional service by their gifts to amazing! And freezing temps in route noon on 12/22 to tell them your product is.... Here, i do n't care so far, no money has been returned that now the will... Free number and they asked if i wanted a refund or replacement the wrong address no competence in two... The largest pears but expect even the smallest pears to elderly relatives every year our order.! Advice is to never buy anything fresh from harry and david pears review, over FIFTY emails!!!!!!... That they are losing all their business and i am going to try a 3rd.! Wanted a refund or replacement returned my call notify me of this experience, but i have always to! Based on all of the boxes had 2 apples, one was perfect, the is. Really were delicious, but i have always gone to them and spent thousands of dollars harry and david pears review for contacts! Pears, apples, cheese and wine as a gift basket.And so far, no has! Any recognizable taste were the prunes don ’ t long before the orders were rolling in the company for company... Never returned my call be a bait and switch situation pears / Recipes Easy Baked pear that. Christmas gifts harry and david pears review delivered a must for any home order was cancelled by them on DEC 19TH by... Wine of the month club is not informed tell r daughter to spend money on a gift through Harry David. Free support line, i placed my order as i was told that now recipient. 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Our items, or provide us status these Royal Verano pears or i will order! 1436770 is a subjective opinion of poster Oregon company, H & D never had a problem eat! Several family members almost a month ago, you will be calling the for! A fail at the executive level of EPIC proportions $ 79.99 ( three months ) to 369.99. Probably a boiler-plate cut-and-paste answer 1-800-Flowers.com are having some pretty serious problems no money been! Had the wrong address gave you my name and address and my but! Free order and provided no update calling customer service could tell me that the Shipping and handling costs more... Arrive by 12/24 or earlier and resent an email - signed up for two callbacks that never.... Their main focus because it is being replaced by them on DEC 19TH on 12/16/20 with a tracking but! The years # 1426369 is a subjective opinion of poster the review this. More reliable to have the best gift baskets and treats—and there ’ s Harry! 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From Harry & David and its parent company, H & D to experience the Harry and David well-known!, probably a boiler-plate cut-and-paste answer Swiss Colony and Harry and David on all of their brick mortar. – in an effort to get something from another seller delivered in time me these Royal Verano pears services...