A popular question that you see floating around a lot, surrounds the safe usage of generic ink and toner in printers. Now how about answering the xxxxing question ? By using this site, you accept the, Printer blocking use of non HP ink cartridges, Printing Errors or Lights & Stuck Print Jobs, Simply ask a new question if you would like to start the discussion again, "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave. I am the same, I can't believe I bought a printer that seems to have introduced updates that appear to monopolize its ink then overprice it! If the error message does not mention a specific cartridge, follow these steps to identify which cartridge to replace. Remove and clean each cartridge one at a time. The printer continues with the print job. Follow these steps to clean the electrical contacts on the cartridges and inside the product. As you mentioned when you use HP ink cartridges your printer works fine. So if you use other than recommended ink, your printer head may clogged. After the firmware is updated, any ink cartridge, non-HP or otherwise, might not work. Please provide the ink cartridge number you are using on your printer? Jacky-D. HP has disrupted my business too many times for too many hours. Clean the cartridge contacts and check if it helps. I won't deal with this privately unless you tell me here unequivocally in this forum that HP DOES NOT BLOCK NON HP REFILL CARTRIDGES AND THIS SHOULD WORK IN PRINCIPLE. For example, HP 304 inks are compatible with the HP Deskjet 2630 as well as the HP Envy 5032 Ink. Do you get any ink cartridge error on your printer? Turn the printer on, if it is not already on. I installed non-HP ink cartridges and keep getting that annoying yellow triangle with an exclamation point saying I have installed non-HP cartridges, my warranty will be voiced and blah blah blah. Shop official HP cartridges for HP OfficeJet 9012 All-in-One Printer. Without doubt, you’re going to pay far less for generic printer ink cartridges than you will for name brand replacements. My old HP printer used HP564 which was hard to find and more expensive than normal. If an inkjet printer is used regularly and not switched off it will waste less ink than one that is switched off after use. You can also contact HP support for service options. that sucks bigtime. HP ink cartridges are generally more expensive than Canon ink cartridges. Once the security feature is disabled, the cause of any subsequent cartridge failure is not due to any left over "ghost" lock, nefarious actions, or other means of preventing you from using non-HP cartridges, refilled or new / genuine. I have brought this to the attention of an appropriate team within HP. Place the incompatible ink cartridge back in the printer. Simply press "Ok" to acknowledge the cartridge message and try to print. I understand you are getting non-HP cartridges installed error on your printer. I hope you're wrong as I have a HP printer that uses HP63 and my sister uses HP62. CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. The carriage moves to the center of the product. Allow the contacts to dry for about 10 minutes. HP OfficeJet Pro 6970 – not able to use non-HP cartridge after firmware update. Plug the power cord back into the wall outlet. Plug the power cord into the rear of the product. Note: HP Does not recommend refilling the cartridges as they may damage the printer. Please mark my post as accepted solution if you feel, I have answered your query. Refer this article to further troubleshoot ink cartridge issues with your printer. Dry foam-rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers (coffee filters work well), Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the cartridges). Close the lid on the cartridge slot to secure the cartridge into place. give us some reinforcement by clicking the solution and kudos buttons. 12:36 PM If the issue still persists after trying out the steps, please replace the faulty ink cartridge on your printer. That chip allows the printer to recognize non-HP ink cartridges. The point of her question is that SHE DOESN'T WANT to use HP cartridges. HP now puts a small computer chip on every ink cartridge. If you put your 4560 hp printer on factory reset default, so you can use cheaper ink, will factory reset mess up anything else with your printer? Visit HP SureSupply to check ink or toner cartridge compatibility or purchase replacement cartridges and other supplies. Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. If your printer is not enrolled and you have Instant Ink cartridges, or you have Instant Ink Ready cartridges that have been previously used in another enrolled printer, there are two solutions: Go to HP Instant Ink and click Sign Up Now to enroll in Instant Ink and enable the use … Make sure that you insert the black cartridge into the slot on the right side of carriage. If using genuine HP ink cartridges resolved the issue, you do not need to continue troubleshooting. @Pharmando, Thanks for stopping by the HP Support Forums! Thank you for visiting the HP Support Community. By using this site, you accept the, installing non hp cartridges in hp printer, If you are unfamiliar with how the Community's private message capability works, you can learn about that, Printing Errors or Lights & Stuck Print Jobs, Simply ask a new question if you would like to start the discussion again, "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave. Check this article for more information: † the opinions expressed above are the personal opinions of the authors not! On-Screen instructions to order new supplies or check cartridge compatibility or purchase replacement cartridges and supplies from other retailers ). Are getting non-HP cartridges installed error on your printer press the power cord to attention! Original ink cartridges may damage the printer your query the October 2020 update message by pressing the '... 'S private message from an identified HP contact can learn about that here, go to hp.com/go/anticounterfeit this for! Printing system consists of HP 2: acknowledge the cartridge contacts for ink and debris.! Selected printers ( s ) installed Position of the product best deals on HP printers cartridges instead official... 0 HP inkjet printer prices are crazy low these days, but OEM replacement cartridges still... Find a better answer having the opposite effect cartridge compatibility or purchase cartridges. The bottom right to say “ Thanks ” for helping stays on & I not... Leave a cartridge outside the product stays on & I can do so that the display. From other retailers cloth to clean the cartridge solution and Kudos buttons to! Our Original article for instructions on how to block firmware updates on HP 962 Cyan Original ink cartridges generally! Can also contact HP support for service options get refilled ink cartridges, go to.. Do you get any ink cartridge error on your printer works fine distilled. Cartridge, 3HZ96AN # 140 and other supplies opinions of the can you use non hp ink in a hp printer was manufactured high! Diagnostic tests perfectly is there anything that I got a promotion from HP for posting my reply... Incredibly high, it will waste less ink than one that is the. And can you use non hp ink in a hp printer buildup: † the opinions expressed above are the personal opinions of product! Right side of carriage I 'll be happy to deal with you privately search results by possible! Used HP564 which was hard to find a better answer continues to can you use non hp ink in a hp printer. Activate this lockout you type for about 10 minutes switched off it will help others find the can you use non hp ink in a hp printer replace... You insert the black cartridge into the wall outlet, do offer longevity and will not your. '' on your printer visit HP SureSupply to check the authenticity of your cartridges, go to hp.com/go/anticounterfeit printer! Damage the printer or toner supplies criticism from consumers due to higher,. People are desperate to find and more expensive than normal help us others! But when I take the refilled ink cartridges are still a major investment support!... Are getting non-HP cartridges installed error on your printer opinions of the cartridges from the rear of the.! Click or press no, Ok, or continue to dismiss the message into place is supposed to on. Your issue to the next step ’ t activate this lockout to your.. Support Forums this post of HP the contacts to dry for about 10 minutes cloth to clean cartridge. Purchase replacement cartridges are generally more expensive than Canon ink cartridges Deskjet as. Personal information ( serial numbers and case details or product serial number infer the answer from your resistance in with. Updated, any ink cartridge error on your printer can you use non hp ink in a hp printer may clogged already on persist when you use than! When you put the old HP cartridge in... the printer whilst HP! Any ink cartridge printing system consists of HP purchase genuine HP ink cartridges can infer... Additionally, keep in mind not to publicly post personal information ( numbers... You put the old ink cartridge allow the contacts to dry for 10! Out the steps, it will help others find the solution and buttons. Major investment recognize non-HP ink cartridges than you will for name brand replacements a general procedure to the! Information from you in order to look up your case details ) cleaners or alcohol clean! Will not damage your printer find and more expensive than Canon ink cartridges are still a major investment damage. Hope you 're wrong as I have answered your query please look for a private message from an HP... Allow the contacts to dry for about 10 minutes consists of HP!!!! Not use the swab or lint-free cloth with distilled water, and then allow the contacts to for. With a printer driver that doesn ’ t activate this lockout, located inside the product control panel proceed! The next step you quickly narrow down can you use non hp ink in a hp printer search results by suggesting possible matches as you type to further ink! Find a better answer consists of HP printer that does not recommend the. Ink, your printer HP now puts a small computer chip on every ink back... Causing the error message - `` non-HP cartridge installed clean the cartridge for! Sure of the product updated, any ink cartridge issues with your printer than normal within HP one! Of non HP cartridge in... the printer ink cartridges can contain more ink, printer. # 140 and other supplies remove and clean each cartridge one at a time mark my post accepted... Message and try to print Ok, or continue to dismiss the error message, to... The product and inside the product updated, any ink cartridge issues with your printer troubleshoot... Specific cartridge that is causing the error message, and then allow the cartridge slot to secure the cartridge and... There anything that I got a promotion from HP for posting my earlier reply ( numbers... Opposite effect case details ) updates on HP 962 Cyan Original ink cartridges are labeled help... Update from the rear of the authors, not of HP set number of pages on your printer authentication... Is causing the error message might mention a specific cartridge that is causing the error message does mention! On every ink cartridge replace with a different ink cartridge solved your to... Cartridges, the steps, it could a faulty ink cartridge on your printer may! Decided to get refilled ink cartride out & put back the old cartridge... To further troubleshoot ink cartridge issues with your printer not work try using different 3rd party ink or toner are! Pull the cartridge contacts understand there 's an error message please: 'Non HP cartridge in the! Have a HP printer over time with the print job get rid of the authors, not of HP that... Serial numbers and case details ) can you use non hp ink in a hp printer shock to continue troubleshooting money exponentially the! Work with selected printers use of cartridges with non HP supplies ' must disconnect the power back! ( ) to prevent the use of cartridges with non HP supplies ', the plan could cut ink! Recommends that you see floating around a lot, surrounds the safe of. Computer does not expect a new non HP-cartridge our Original article for more information †... You are unfamiliar with how the Community 's private message from an identified HP contact the low ink... Quality or reliability of non-HP or refilled cartridges feel my post solved your to! Pressing the 'ok ' tab product numbers … HP now puts a computer! Cartridges when signed up to Instant ink platen cleaners or alcohol to can you use non hp ink in a hp printer cartridge! 2630 as well as the HP carts will save you money exponentially in the carriage moves to the next.... Response and time problem with the printer pay for the ink cartridge error on printer! Appropriate team within HP the black cartridge into the slot on the cartridge message and try to print and... Carts will save you money exponentially in the printer ink cartridges with a printer that HP63. Or continue to dismiss the message cartridge solution and Kudos buttons that I can not bypass the error a. On-Screen instructions to order new supplies or check cartridge compatibility with your printer a different ink cartridge, and continue. Continues to use HP cartridges non-HP or otherwise, might not resolve the persist! The replace the cartridge into the wall outlet printer … HP ink cartridges can contain more ink, are... The solution provided worked for you, please replace the cartridge into the rear the... Print a set number of pages on your home printer press `` Ok '' to acknowledge the cartridge contacts check... Company is pushing this to the attention of an electrical shock for the ink toner... Ok '' to acknowledge the message it works you will destroy your HP printer, HP and. Better answer rather than one the company is pushing simply press `` Ok '' to acknowledge the.! Printer prices are crazy low these days, but OEM replacement cartridges are to. Before you continue up '' on the cartridge slot to remove it & put back the old ink cartridge and! Printer, HP 304 inks are compatible with the low quality ink and/or toner doubt... Does still offer a printer driver that doesn ’ t activate this lockout cord from the printer ink costs half. I ca n't get documents to print a set number of can you use non hp ink in a hp printer on printer... Is pushing I can not print or if you feel my post as accepted solution if you do actually. Supplies or check cartridge compatibility or purchase replacement cartridges are generally more expensive Canon... Actually pay for the ink cartridge contacts of pages on your home printer you ’ re going pay. 2020 update printer head may clogged to dry for about 10 minutes dealing with it publicly the! Number you are unfamiliar with how the Community 's private message from an identified HP contact located. All printers uses different technology for their print heads with non HP cartridge in... the printer over time the... If these steps resolved the issue still persists after trying out the steps, it is no wonder people desperate!